Last Updated: June 19, 2026
At Radha Rani Designer Suits, customer satisfaction is important to us. We strive to provide quality wholesale products. Please read our Return & Replacement Policy carefully before placing an order.
1. Eligibility for Returns
Returns and replacements are accepted only under the following conditions:
- Product received in damaged condition.
- Manufacturing defect found in the product.
Returns will not be accepted for reasons such as personal preference, change of mind, minor color variations due to screen settings, or other non-defect-related issues.
2. Return Request Period
Customers must report any issue within 10 days of receiving the order.
Requests made after this period may not be eligible for return or replacement.
3. Proof Required
To initiate a return request, customers must provide:
- Clear photos of the damaged or defective product.
- Order details or invoice information.
Incomplete requests may be rejected.
4. Return Shipping
Customers are responsible for the return shipping charges unless otherwise approved by Radha Rani Designer Suits.
We recommend using a trackable shipping service for all returns.
5. Replacement Policy
After inspection and approval of the returned product, a replacement will be issued.
Replacement processing may take approximately 7–10 business days after the returned product is received and verified.
6. Wholesale Orders
As we primarily deal in wholesale orders, return and replacement requests are reviewed carefully.
Eligible damaged or defective products may qualify for replacement after verification.
7. Customized and Bulk Orders
Customized, made-to-order, and special bulk orders may be eligible for replacement only in cases of verified manufacturing defects or product damage.
8. Sale and Discounted Products
Sale and discounted products may be considered for replacement if they meet the eligibility criteria mentioned in this policy.
9. Refused Deliveries
If a customer refuses to accept a shipment, the matter will be reviewed on a case-by-case basis.
Any applicable shipping, handling, or return charges may be deducted where necessary.
10. Non-Returnable Situations
Returns or replacements may not be accepted in the following situations:
- Product has been used, washed, altered, or damaged after delivery.
- Request is made after the allowed reporting period.
- Insufficient proof is provided.
- Product was damaged due to improper handling by the customer.
11. Contact Us
For return or replacement requests, please contact:
Radha Rani Designer Suits
Email: contact.radharanisuits@gmail.com
Phone: +91 7665393046
Website: https://radharanisuits.com
We reserve the right to modify this policy at any time without prior notice.